Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

Up and running

guest-wifi

Guest Wireless

Up and running

staff-wifi

Staff Wireless

Up and running

printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

Past events

Lebanon - Degraded Performance

Comcast is aware of an issue affecting the Lebanon office that is causing performance issues. They are working to resolve the problem but do not have an ETR at this time.

Update

03:15 PM - Comcast believes their new modem is faulty. They are dispatching a technician for Friday between 8 AM and 10 AM to replace it. Until the modem is replaced, service may be intermittently slow or down.

09:30 AM - Service restored

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USLONID

Disrupted

Lebanon Comcast Outage

Monitoring systems have alerted us to an outage affecting the Lebanon office. We are investigating.

Update

Service restored

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USLONID

Down

Lebanon Comcast Outage

Lebanon is currently offline due to a Comcast outage. Comcast has dispatched a technician to replace equipment.

Update

1:00 PM - Comcast has dispatched a technician to replace equipment. They expect the technician will arrive within the next 2-4 hours.

3:10 PM - Service restored

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USLONID

Down

Hazel Dell / LIFT - Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Hazel Dell and LIFT offices. We are investigating.

Update

Comcast reports an outage in the Hazel Dell area that if affecting the Hazel Dell and LIFT locations. They do not have an ETR for restoring service at this time.

Service restored

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USLOG00 USHQZOF

Down

Scan to Email Down

We are aware of an issue affecting scan to email. We are working with Google to resolve this as quickly as possible. We have no ETR at this time.

Update

10:10 AM - We have enabled a temporary work-around, and scan to email should be working now.

10:45 AM - Some users are still having problems scanning to email. We are working on a permanent solution and expect to have it deployed within the next 45 minutes.

11:30 AM - Service restored

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relay

Down

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