Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

Up and running

guest-wifi

Guest Wireless

Up and running

staff-wifi

Staff Wireless

Up and running

printing

Printing Systems

Up and running

voice

Voice Systems (phones, faxing, voicemail)

Up and running

portal

CTRL ALT IT Portal

Up and running

eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

Up and running

USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

Past events

Gig Harbor Upgrades

On July 1st we will be performing software updates in Gig Harbor starting at 7 AM. During this time Gig Harbor will be inaccessible.

We expect services to be unavailable for approximately 5 hours.

Update

12:30 PM - Upgrade complete.

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USGGZSD

Down

Lynnwood - SCHEDULED COMCAST OUTAGE

Comcast is performing scheduled mainteinance in the Lynnwood area to improve the Comcast Network. Between 7 AM and 4 PM today we are told to expect outages that affect the Lynnwood office.

Update

4 PM - Comcast has informed us the maintenance is taking longer than expected. They are unable to provide an ETR.

5 PM - Service restored

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USLYFSD

Down

Kirkland Comcast Outage

Monitoring systems have alerted us to a Comcast outage affecting the Kirkland location. We are investigating.

Update

09:30 - Comcast is reporting an area-wide outage. They expect service to be restored by approximately 10:30 AM

10:51 - Kirkland is still down. Comcast says it was supposed to be resolved by 10:30 AM, but they have no further information on why crews have not finished repairs yet.

12:10 - Kirkland is still down. Comcast says the outage has been resolved, but Kirkland is still down. We are waiting on contact with Kirkland staff to perform additional troubleshooting.

2:24 PM - Service restored

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USXHFSD

Down

Comcast issues at LIFT / Hazel Dell

We are aware of connectivity issues affecting the LIFT and Hazel Dell locations. We have contacted Comcast for the billionth time and they are working to schedule yet another technician to go on-site to troubleshoot and repair.

Update

Service has been stable for several days now. Comcast believes this issue has been resolved.

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USLOG00 USHQZOF eodportal

Down

Hazel Dell / LIFT Comcast Outage

We are aware of Comcast outage affecting the Hazel Dell / LIFT offices. We are investigating.

Update

Service restored

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USLOG00 USHQZOF eodportal

Down

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