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On July 1st we will be performing software updates in Gig Harbor starting at 7 AM. During this time Gig Harbor will be inaccessible.
We expect services to be unavailable for approximately 5 hours.
12:30 PM - Upgrade complete.
Down
Comcast is performing scheduled mainteinance in the Lynnwood area to improve the Comcast Network. Between 7 AM and 4 PM today we are told to expect outages that affect the Lynnwood office.
4 PM - Comcast has informed us the maintenance is taking longer than expected. They are unable to provide an ETR.
5 PM - Service restored
Down
Monitoring systems have alerted us to a Comcast outage affecting the Kirkland location. We are investigating.
09:30 - Comcast is reporting an area-wide outage. They expect service to be restored by approximately 10:30 AM
10:51 - Kirkland is still down. Comcast says it was supposed to be resolved by 10:30 AM, but they have no further information on why crews have not finished repairs yet.
12:10 - Kirkland is still down. Comcast says the outage has been resolved, but Kirkland is still down. We are waiting on contact with Kirkland staff to perform additional troubleshooting.
2:24 PM - Service restored
Down
We are aware of connectivity issues affecting the LIFT and Hazel Dell locations. We have contacted Comcast for the billionth time and they are working to schedule yet another technician to go on-site to troubleshoot and repair.
Service has been stable for several days now. Comcast believes this issue has been resolved.
Down
We are aware of Comcast outage affecting the Hazel Dell / LIFT offices. We are investigating.
Service restored
Down
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