Raving Smiles Network Status

Raving Smiles Network Status

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archive

Archived Offices

Up and running

scan-to-email

Scan to Email

Up and running

guest-wifi

Guest Wireless

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staff-wifi

Staff Wireless

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printing

Printing Systems

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voice

Voice Systems (phones, faxing, voicemail)

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portal

CTRL ALT IT Portal

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eodportal

Legacy EOD Portal

Up and running

rds

Remote Desktop Services

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USVANSD

Columbia Smiles

Up and running

USEUGSD

Eugene Smiles

Up and running

USHQZOF

Hazel Dell Smiles

Up and running

USLAYSD

Lacey Smiles

Up and running

USLONID

Lebanon Smiles

Up and running

USLOG00

LIFT

Up and running

USLOGSD

Longview Smiles

Up and running

USMWXSD

Milwaukie Smiles

Up and running

USXHFSD

Optima Dental Kirkland

Up and running

USBVESD

Optima Dental Spa Bellevue

Up and running

USRIROF

Riddle Smiles

Up and running

USRLFSD

Ridgefield Smiles

Up and running

USRBGOF

Roseburg Smiles

Up and running

USSLESD

Salem Smiles

Up and running

USSW2SD

Sedro Woolley Smiles

Up and running

USSNISD

Snohomish Smiles

Up and running

Past events

LIFT / Hazel Dell - Comcast Issues

We are aware of Comcast issues affecting a number of offices and are investigating.

Update

July 20th - 4:15 PM - Comcast continues to investigate intermittent issues with LIFT and Hazel Dell. They have no ETR at this time.

July 21st - 7:15 AM - We continue to have issues affecting LIFT and Hazel Dell. Comcast states they have scheduled maintenance on Friday July 22nd that should resolve this issue.

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USLOG00 USHQZOF

Down

Longview / Call Center - Comcast Issues

We are aware of Comcast issues affecting a number of offices and are investigating.

Update

July 20th - 3:45 PM - Longview and the Call Center are still having issues. Comcast is investigating.

July 20th - 4:15 PM - Comcast continues to investigate intermittent issues with the Call Center and Longview offices. They have no ETR at this time.

July 21st - 7:15 AM - We continue to have issues affecting Longview, and the Call Center. Comcast continues to investigate the issue and is unable to provide an ETR at this time.

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USLOGSD USLOGCC

Down

Lynnwood Software Upgrades

On Friday July 15th we will be upgrading software in the Lynnwood office starting at 9 AM.

During the upgrades staff will not be able to remotely access data. Maintenance is expected to last approximately 4 hours.

Update

10:50 AM - Upgrade rolled back due. Services restored.

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USLYFSD

Maintenance

Voice Outage

We are aware of an outage affecting voice systems. We are working to restore service as quickly as possible.

Update

09:20 AM - We are working to restore phone service as quickly as possible. We expect service to be restored by approximately 9:40 AM today.

09:40 AM - Services are beginning to come back online. We expect several interruptions over the next 15 minutes as we complete the restoration of services.

09:52 AM - Service restored. If you continue to have issues with your phone, please contact IT.

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voice

Down

Comcast Outage - Longview and Call Center

We are aware of an outage affecting Longview and the Call Center. We are investigating.

Update

Service restored

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USLOGCC USLOGSD

Down

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